This year’s ceremony was hosted by Tom Ward and took place on December 10. Moxtra was selected as the winner in the “Best Digital Banking Solution Provider” category out of a group of 15 finalists including Appway, FICO, INFOPRO, Infosys Finacle, Loxon Solutions, Moxtra, NCR, Ondot Systems, Prometeia, Qulix Systems, Temenos, and Vee24, Inc., with FintechOS Technology UK Ltd, FIS and Galileo Financial Technologies earning Highly Commended recognition. By providing a private digital branch that allows customers to engage whenever they want and wherever they want, banks can create a truly customer-centric experience.” “Yet there is still tremendous opportunity across the banking and financial services space for companies to meet the demands of an evolving customer base and stay ahead of the rapid acceleration of digital transformation. “We are proud of the success that our Moxtra team has achieved in supporting banking and financial institutions over the last decade- especially ahead of the unique challenges presented in 2020 by the global pandemic,” said Leena Iyar, chief brand officer for Moxtra. Read More: 10x Future Technologies Looking at $100 Million Fund Raise The 21st Banking Technology Awards, owned and produced by FinTech Futures – the definitive source of news and analysis of the global fintech sector – recognizes excellence and innovation in the use of IT in financial services worldwide, and the people who make it happen. Moxtra, provider of private digital channels for customer engagement, announced it was named “Best Digital Banking Solution Provider” at the 2020 Banking Tech Awards. Fintech Futures 21st Annual Awards Recognizes Moxtra for Excellence in Banking Technology This article originally appeared on Business Reporter. A mobile strategy evokes a brand that is both personal and relevant. In today’s mobile world, that service should involve meeting a client where they are, on-demand, and on mobile. A white-glove service provider promises to deliver individualised, bespoke service to clients. A client remains loyal to a brand who delivers on their promises.
A business-client relationship starts with a brand’s perceived promises to a client. When a business is available on mobile, conversation is more convenient and on record for future reference.Įxceptional service means meeting every client where they are, when they want. In order to establish trust on a mobile platform, a one-stop business destination should be a secure space to discuss and process high-value transactions, with a paper trail and the ability to review and sign timely documents.Īs with any relationship, there should be communication. …is under the organisation’s unique brandĭeveloping a branded mobile application allows clients to recognise the advantages of a business’s mobility as part of the brand’s identity.
Moxtra has identified the need for businesses to have a mobile strategy, creating a platform that enables organisations to power one-stop business destinations and engage with their clients on demand.īy analysing the business-client relationship, as well as on-demand mobile expectations, Moxtra has classified a successful mobile strategy as one that… As Moxtra’s Head of Marketing Leena Iyar explains, without a set template for a functional mobile app, the process of going mobile is daunting. While many businesses have seen the value in employing a mobile presence, developing a business app is complicated.
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